About this Privacy Notice
Alistair Walker Whisky Company Ltd takes your data privacy seriously. In order to provide you with our services we collect and use personal data which means that we are a ‘Data Controller’ and we are responsible for complying with Data Protection Laws and the General Data Protection Regulations (GDPR).
In this Privacy Notice, we want to inform you what information we collect, how we use it and what rights individuals have in relation to the collection and processing of their personal data.
Our Contact Details
Alistair Walker Whisky Company Ltd
Address:
First Floor, Building 3, Earls Gate Business Park, Grangemouth, Scotland, FK3 8ZE
Telephone:
01324 578607
Email:
info@alistairwalkerwhisky.com
If you have any questions in respect of this Privacy Notice or how we manage your personal data, please contact:
Alistair Walker at Alistair Walker Whisky Company Ltd
(Address as above)
What personal data we collect
We generally collect information which relates to a business rather than an individual, however when dealing with customers, clients or enquiries from sole traders, small partnerships or individuals in the course of our business, we can collect, store or use the following types of personal data:
- General contact details such as, Name, Address, email address, Telephone number
- Business Activities of the person whose personal information we are processing
- Details of Goods and Services provided to you
- Financial Details – such as credit history or payment or bank details
- Information obtained through our use of cookies (please see our Cookie Policy)
- Your marketing preferences
Special Categories of Personal Data that we collect:
We do not currently collect or use special categories of data
How we collect your information
In most cases, we collect your data directly from you. We collect data and process it when you
- Complete an online ‘contact us’ form
- Speak to us on the telephone to discuss or use our services
- Email or write to us to enquire about or use our services
- Provide details in the course of agreeing a supplier contract with us
- View our website via your browsers cookies (see our Cookie Policy)
Or Indirectly
We also receive your data indirectly from the following sources:
- Social Media Sites such as LinkedIn or Facebook
- Public sources – demographic data, Market Research, Local Directories
Why we do we collect your information?
Where we collect and process personal data, we identify both the purpose and legal basis for doing so. There are 6 possible legal bases which are:
Consent – where we have consent from the individual to the processing of his or her personal data for one or more specific purpose.
Contract – where the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering a contract.
Legal Obligation – The processing is necessary for compliance with a legal obligation to which we are subject.
Vital Interests – Where the processing is necessary in order to protect the vital interests of the data subject or another natural person.
Public Interest – Where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Legitimate Interests – Where the processing is necessary for the purposes of the legitimate interests pursued by the us ‘the controller’ or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.
Our purpose and legal basis for the information we collect, and process allows us to:
| Purpose | Lawful Basis |
|---|---|
| To understand your requirements prior to entering into a contract of service with you | The processing is necessary for the performance of an anticipated Contract. |
| To understand your requirements to ensure that any contract of service meets your needs | The processing is necessary for the performance of a Contract with you |
| To fulfil our contract with you and provide you with the agreed services therein | The processing is necessary for the performance of our Contract with you |
| To notify you about changes to our service | It is in our Legitimate Interests to use your personal information to keep you informed about any changes that may affect you |
| For Marketing of similar services to existing customers | It is in our legitimate interests to use your personal information for marketing purposes where the services being marketed are relevant to you. |
| For electronic Marketing of services to new customers | We rely on Consent for direct electronic marketing to individuals |
| For Direct Marketing to Businesses | It is in our Legitimate Interests to market our services to other businesses which can include personal business email addresses |
| To comply with our legal obligations, law enforcement, court and regulatory bodies requirements | To comply with our Legal Obligations |
| To identify and prevent fraud | It is in our Legitimate Interests to act as a responsible business |
Where we rely on your consent you have the right to withdraw this consent at any time by contacting us at info@alistairwalkerwhisky.com
Legitimate Interests – Where the processing of personal data is based on our Legitimate Interests, it is to improve on our service, security and prevent fraud or illegal activity in favour of the wellbeing of our customers.
Who we share your information with?
From time to time we may share your personal information with third parties for the purposes set out above. These are:
- Accountants
- Regulators or Auditors
- Lawyers
- Specialist Experts for example website operators,
- Fraud detection Agencies
- Police and Law Enforcement agencies where reasonably necessary for the prevention or detection of crime
- Debt Collection Agencies
- Credit Reference Agencies
- Selected Third Parties in connection with the sale, transfer or disposal of our business in the future
International data transfers
We do not transfer personal data outside of the EU/UK.
Automated decision-making or Profiling
We do not process personal data for automated decision making or profiling.
How Long do we keep personal data for?
We will retain personal data in accordance with legal and regulatory requirements and for no longer than is necessary to fulfil the purposes set out in this privacy policy.
We maintain and review a detailed retention policy which documents how long we will hold different types of data. The time period will depend on the purpose for which we collected the information and is never on an indefinite basis.
Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged to keep your personal data longer (e.g. for tax, accounting or auditing purposes).
The following details the criteria used to establish the retention period set out within our policy.
Where it is still necessary for the provision of our Services
This includes the duration of any contract for services we have with you and for a period of 12 months after the end of any contract with a view to maintaining and improving the performance of our products, keeping our systems secure, and maintaining appropriate business and financial records. Most of our retention periods are determined on the basis of this general rule.
Where required by Statutory, contractual or other similar obligations
Corresponding storage obligations may arise, for example, from laws or regulation. It may also be necessary to store personal data with regard to pending or future legal disputes. Personal data contained in contracts, notifications and business letters may be subject to statutory storage obligations depending on national law.
Your Rights as a data subject
As a data subject, you have rights in relation to your personal data. These are:
The Right to Access – You have the right to request details of personal information held or processed and to copies of this data. We do not usually charge for this service.
The Right to Rectification – You have the right to request that any information be corrected that you believe is inaccurate or to complete any information that you believe is incomplete.
The Right to Erasure – You have the right to request that we erase your personal information under certain conditions.
The Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data under certain circumstances.
The Right to Object to Processing – You have the right to object to our processing of your data, under certain conditions.
The Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organisation or directly to you, under certain conditions.
You also have the Right to Withdraw Consent where you have previously provided this at any time.
To exercise any of these rights or wish to make a complaint to us in respect of those rights, please contact:
Alistair Walker Whisky Company Ltd
Address:
First Floor, Building 3, Earls Gate Business Park, Grangemouth, Scotland, FK3 8ZE
Telephone:
01324 578607
Email:
info@alistairwalkerwhisky.com
You also have the right to complain to the Supervisory Authority. Where you wish to report a complaint or feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at:
Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Contractual Obligations and Consequences
In some circumstances, the provision of personal data is partly required by law (for example, tax regulations, legal obligations) or can also result from contractual provisions such as payment details. This means that it may sometimes be necessary to conclude or fulfil a contract, that the personal data be provided. In those circumstances where the data is not provided or where certain rights are exercised below, (Erasure, Object) there is a possible consequence that the contract could not be fulfilled or concluded and may be cancelled.
Cookies & similar technologies
When you visit our Website, we use cookies and similar technologies to verify you age and also to provide you with a better, faster and safer user experience or to show you personalised advertising. Cookies are small text files that are automatically created by your browser and stored on your device when you visit or use the Website. For full details please see our separate Cookie Policy.
Data security
We protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration. We store your data in in files within Office 365 and use firewalls, antivirus, malware protection and encryption. We have a full data protection policy which includes policies on records management and information security policy which includes access and clear desk restrictions and password security.
Changes to our Privacy Notice
All businesses and their operations change from time to time. Alistair Walker Whisky Company Ltd consider and embed data privacy prior to making any such changes. We keep our Privacy Notice under regular review to ensure that any changes are captured, and you are continually kept informed.
This Privacy Notice was last updated on 15th December 2019.